Customer Loyalty Snapshot

How loyalty-ready is your business? Take this 2-minute quiz to get your Loyalty Score — and discover your biggest opportunity to grow repeat visits without spending more on ads.

Question 1 of 10

How do you capture first-time customer details?

Question 2 of 10

After a first visit, what happens next?

Question 3 of 10

How do you handle customers who haven't visited in 30+ days?

Question 4 of 10

Do you have any kind of loyalty programme?

Question 5 of 10

How do you encourage customers to bring friends or family?

Question 6 of 10

Do you know which customers visit most frequently?

Question 7 of 10

How do you celebrate customer milestones (birthdays, 5th visit, anniversaries)?

Question 8 of 10

How do you collect reviews or feedback?

Question 9 of 10

When a customer goes quiet for 60+ days, what do you do?

Question 10 of 10

How confident are you that your current approach maximises repeat visits?

out of 40

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